HIPAA Compliance
Last Updated: April 28, 2025
Our Commitment to HIPAA Compliance
HealthPilot is committed to maintaining the highest standards of privacy and security for protected health information (PHI). We comply with all requirements of the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations.
HIPAA Compliant Infrastructure
Our platform is built on HIPAA-compliant infrastructure with the following security measures:
- End-to-end encryption for all PHI in transit and at rest
- Role-based access controls with multi-factor authentication
- Regular security risk assessments and penetration testing
- Comprehensive audit logging and monitoring
- Secure backup and disaster recovery procedures
Business Associate Agreements
As a provider of healthcare technology solutions, HealthPilot acts as a Business Associate to covered entities under HIPAA. We enter into Business Associate Agreements (BAAs) with all healthcare providers using our platform, ensuring legal compliance and clearly defining responsibilities regarding PHI.
Staff Training and Policies
All HealthPilot employees and contractors receive comprehensive HIPAA training upon hiring and annually thereafter. We maintain and enforce policies and procedures that comply with HIPAA requirements, including:
- Privacy and security policies
- Breach notification procedures
- Incident response plans
- Data minimization practices
- Device and media controls
Third-Party Validation
Our HIPAA compliance program undergoes regular third-party audits and assessments. We maintain current SOC 2 Type II certification in addition to our HIPAA compliance efforts, demonstrating our commitment to security best practices.
Patient Rights
HealthPilot respects and facilitates all patient rights under HIPAA, including:
- Right to access PHI
- Right to request corrections to PHI
- Right to receive an accounting of disclosures
- Right to request restrictions on certain uses or disclosures
- Right to alternative communication methods
AI and HIPAA Compliance
HealthPilot's AI systems are designed with privacy by design principles. Our models are trained on de-identified data in compliance with HIPAA's Safe Harbor and Expert Determination methods. We implement technical safeguards to prevent re-identification and to ensure that PHI is protected throughout the AI lifecycle.
Contact Our Privacy Officer
If you have questions about our HIPAA compliance program or need to report a privacy concern, please contact our Privacy Officer at hipaa@healthpilot.com or call our dedicated privacy line at (800) 555-0123.